How can I start buying on Doocan.me?
In order to buy products from Doocan.me you must register as a customer with us. You can start by clicking on register.
Why do I have to register?
Registration help us serve our customers better in terms of delivery and order fullfillment. Also, we would be able to contact you for any new promotions, offers and discounts.
Are my registration details secure?
Yes! We take every measure to secure your information, and we never share any information with any 3rd party orginization at all. We hate spams as much as you do. For more information please go through our privacy policies.
Are my card details safe?
Yes! We are using SSL to encrypt any communication between your device and our server. Therefore making sure that all information transfer is secure.
Do the products come with warranty?
Yes! All products come with satndard warranty from respective dealers. Doocan.me is selling genuine products from authorized distributes, therefore your products are always covered under warranty. For any technical issues you can contact the dealer directly or contact us.
Can I get refund for my products?
We do accept refund request and provide refunds for certain products in form of store credit, and if they fall under our refund policy. Please visit refund policy section to know more about how refund works.
How can I start a return process?
Go to 'My Account' and then to 'Orders' page. You'll see a 'Return request' button (visible only if your order status is 'Complete'), then make a request using the form.
I want to exchange a product, what should I do?
You can follow the same setps as above to make a exchange or contact us and we will help you out.